General Voucher Conditions

The voucher is non-transferable, can only be redeemed in combination with an order on ABOUT YOU. It is valid once until the expiry date stated on the voucher and will be automatically deducted from your total order amount if the voucher code is entered during the order process.

In the case of a full return, the voucher value expires. A redemption for products that fall below the voucher value is not possible. You can only redeem one voucher per order. A cash pay-out is not possible.

The voucher is not valid for the following brands: Armani Exchange, Arnette, Boss Athleisure, BOSS Casual, BOSS Home, Burberry, Coach, Diesel, Drykorn, Emporio Armani, Garmin, Hugo, Maloja, Mammut, Mango, Mango Kids, Mango Man, Max Mara Leisure, Michael Kors, MICHAEL Michael Kors, Oakley, Obey, Patagonia, Patrizia Pepe, PEAK PERFORMANCE, Ralph Lauren, Ray-Ban, Samsoe & Samsoe, the kooples, THE KOOPLES SPORT, Tory Burch, Versace, violeta by Mango, Vogue Eyewear, Weekend Max Mara. The voucher is not valid in connection with other discounts and vouchers and not for employees of the Otto Group. If the voucher is lost or stolen, no refund can be made by ABOUT YOU. There are no claims for partial or full replacement of a voucher.

Vouchers from third party websites

A minimum order value of €75 applies to third party vouchers. The voucher is not transferable and can only be used in combination with an order from ABOUT YOU. It is valid for a single purchase until the expiration date indicated on the voucher and is automatically deducted from your bill when the voucher code is specified at the time of ordering.

In case of a complete return, the voucher value is forfeited. In the case of a partial return, the voucher value will only be credited if the minimum order value is reached for the retained items. Otherwise, the voucher cannot be credited. It is not possible to redeem the voucher for products that fall below the voucher value. It is possible to redeem a maximum of one voucher per order. A cash payment is not possible.

The voucher is not valid for the following brands: Armani Exchange, Arnette, Boss Athleisure, BOSS Casual, BOSS Home, Burberry, Coach, Diesel, Drykorn, Emporio Armani, Garmin, Hugo, Maloja, Mammut, Mango, Mango Kids, Mango Man, Max Mara Leisure, Michael Kors, MICHAEL Michael Kors, Oakley, Obey, Patagonia, Patrizia Pepe, PEAK PERFORMANCE, Ralph Lauren, Ray-Ban, Samsoe & Samsoe, the kooples, THE KOOPLES SPORT, Tory Burch, Versace, violeta by Mango, Vogue Eyewear, Weekend Max Maraa. The voucher is not valid in combination with other discounts and vouchers, and is not valid for employees of ABOUT YOU. In the event of loss or theft of the voucher, ABOUT YOU will not be able to provide a refund. There is no entitlement to partial or complete replacement of a voucher.

Special voucher conditions for the Net Promoter Score

Among all participants of the Net Promoter Score survey who give their consent to use their order number, 50% off shopping vouchers will be raffled off (see conditions of participation). The maximum order value is €500 before using the voucher or €250 after using the voucher. The voucher is not transferable and can only be used in combination with an order placed with ABOUT YOU. The voucher is valid for 3 months from the date of receipt by email and will be automatically deducted from your invoice if the voucher code is provided when you place your order. In the event of a complete return, the value of the voucher is forfeited. You can redeem a maximum of one voucher per order. A cash payment is not possible.

The voucher is not valid for the following brands: Armani Exchange, Arnette, Boss Athleisure, BOSS Casual, BOSS Home, Burberry, Coach, Diesel, Drykorn, Emporio Armani, Garmin, Hugo, Maloja, Mammut, Mango, Mango Kids, Mango Man, Max Mara Leisure, Michael Kors, MICHAEL Michael Kors, Oakley, Obey, Patagonia, Patrizia Pepe, PEAK PERFORMANCE, Ralph Lauren, Ray-Ban, Samsoe & Samsoe, the kooples, THE KOOPLES SPORT, Tory Burch, Versace, violeta by Mango, Vogue Eyewear, Weekend Max Mara. The voucher is not valid in conjunction with other discounts and vouchers and not for employees of ABOUT YOU GmbH & Co. KG. In the event of loss or theft of the voucher, no refund can be made by ABOUT YOU GmbH & Co. KG. There are no claims for partial or complete replacement of a voucher.

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